Hotel Transylvania is a luxurious hotel for monsters only. It was built by Dracula, who is also the hotel owner and manager. The hotel is meant to be a safe place for monsters to get away from humans, and has been human-free since 1898. It is also the home of Dracula and his daughter Mavis. As of the second film, Jonathan and Dennis have lived here as well.
The hotel itself is built like a castle. Located on the outskirts of Transylvania, it is surrounded by a dense, haunted forest, tall mountains, the land of the undead, and a moat full of piranhas. It is totally secluded from the rest of the world and inaccessible to humans. There is also a maze of secret tunnels under the castle.
The staff is mostly made up of zombies, witches, animated suits of armor, gargoyles and spiders. The zombies serve as bellhops, the witches are in charge of housekeeping, the armors work as security guards and the flying cows work as waiters. There are also shrunken heads that serve as talking door hangers. When guests want their privacy or need their rooms cleaned, the heads will announce it to the staff. There are also other staffs including: Old Gremlin, who works as the Activities Director, Day of the Dead Mariachi Band who spices up the halls of Hotel Transylvania with their spooky tunes, the Fly who acts as the Fitness Coordinator and Quasimodo as the cook with Esmerelda, the mouse, being his assistant.
The castle also has a secret escape tunnel, in case humans were to ever invade. However, since Dracula rarely goes down that area, he is unsure of the pathway and several of the secret doors open up to other guest rooms or the main entertainment hall.
- Since it was opened, Hotel Transylvania would only be "human free" for 113 years.
- The interior of the hotel might be magical, given the enormous guests like Bigfoot and a giant spider, would never be able to get through conventional entrances.
- The room numbers seem jumbled. Mavis's room is 174 and is near the roof of the hotel. Bigfoot had 317 as his room.
- In the second film. the lobby has gained a few changes. It now includes television screens on the sides of the reception desk, which display varying images.